Chanel Wholey
About Chanel Wholey
Chanel Wholey is a Service Delivery Manager at Node4 Ltd in Derby, United Kingdom, with over seven years of experience in customer-facing IT roles. She holds an ITIL V4 Foundation certification and has developed strong skills in leadership, teamwork, and problem-solving.
Work at Node4
Chanel Wholey has been with Node4 Ltd since 2015, initially serving as a Sales Administrator in provisioning. In 2017, she transitioned to the role of Service Delivery Manager, where she has continued to work for over six years. Her responsibilities include overseeing service delivery processes and ensuring that customer expectations are met. Chanel's tenure at Node4 has allowed her to develop a strong understanding of the company's operations and customer needs.
Education and Expertise
Chanel Wholey studied at Da Vinci Community College, where she achieved her GCSEs. She holds an ITIL V4 Foundation certification, which demonstrates her knowledge and understanding of IT service management best practices. This educational background, combined with her extensive experience in customer-facing IT roles, has equipped her with the necessary skills to excel in her current position.
Background
Chanel Wholey has over seven years of experience in customer-facing IT roles. Her career at Node4 began in 2015, and she has progressively taken on more responsibilities, culminating in her current role as Service Delivery Manager. Her experience in various capacities has contributed to her comprehensive skill set, which includes leadership, teamwork, and problem-solving.
Achievements
Chanel Wholey has demonstrated a commitment to exceeding expectations in her role at Node4. She effectively identifies requirements, prioritizes workloads, and resolves issues to enhance service quality and internal efficiency. Her key strengths include service delivery management, team leadership, and problem resolution, which have been critical in her contributions to the organization.