Damir Semiz
About Damir Semiz
Damir Semiz is a Service Desk Analyst at Node4 Ltd, where he has worked since 2019. He has previous experience as a Customer Service Advisor and Customer Experience Advisor at Firstsource from 2016 to 2019 and is pursuing a career in Network Security.
Work at Node4
Damir Semiz has been employed at Node4 Ltd as a Service Desk Analyst since 2019. In this role, he provides technical support to users, ensuring efficient resolution of issues. His responsibilities include assisting users both remotely and on-site, contributing to the overall customer satisfaction and service quality. His experience in this position spans over five years, reflecting his commitment to the organization and his role.
Previous Experience at Firstsource
Prior to joining Node4, Damir Semiz worked at Firstsource from 2016 to 2019. He held two positions during his tenure: Customer Service Advisor and Customer Experience Advisor. In these roles, he developed skills in providing customer support and enhancing user experience. His work in Derby, United Kingdom, involved engaging with a diverse clientele, which helped him hone his communication and problem-solving abilities.
Education and Expertise
Damir Semiz studied at Derby College from 2004 to 2007, where he achieved a qualification in Information Technology. This educational background laid the foundation for his career in IT support. He is currently pursuing a CCNA certification to further enhance his knowledge and skills in networking, indicating his commitment to professional development in the field.
Career Interests
Damir Semiz has a keen interest in developing a career within the Network Security industry. This focus aligns with his ongoing efforts to obtain a CCNA certification, which is recognized in the field of networking and security. His aspiration to grow in this area reflects his proactive approach to career advancement and his dedication to staying current with industry trends.
Teamwork and Independent Work Skills
Damir Semiz thrives in environments that require collaboration and teamwork. He is recognized for his ability to work effectively with a wide range of people while also demonstrating strong independent work skills. This balance allows him to adapt to various work situations, contributing positively to team dynamics and achieving individual goals.