Dorry Yazdanipour
About Dorry Yazdanipour
Dorry Yazdanipour is a Service Desk Analyst at Node4 Ltd, with a background in IT support and customer service spanning over a decade. He holds a Master of Arts in International Security and a Bachelor of Arts in Political Science from the University of Leicester.
Current Role at Node4 Ltd
Dorry Yazdanipour currently serves as a Service Desk Analyst at Node4 Ltd. In this role, he is responsible for providing technical support and assistance to clients, ensuring that their IT issues are resolved efficiently. His position involves troubleshooting, managing service requests, and maintaining high levels of customer satisfaction. Dorry has been with Node4 since 2022.
Previous Experience at Action for Children
Dorry Yazdanipour has extensive experience at Action for Children, where he held multiple roles over several years. He worked as an ICT Service Support from 2013 to 2015, followed by a position as IT Configuration Team Leader from 2016 to 2017. He later served as a Senior IT Configuration Administrator from 2017 to 2018. His roles involved managing IT support services and leading configuration efforts within the organization.
Experience at Marks and Spencer
Before his tenure at Action for Children, Dorry Yazdanipour worked at Marks and Spencer as a Customer Service Advisor from 2009 to 2013. In this role, he focused on delivering high-quality customer service and addressing customer inquiries, contributing to the overall customer experience.
Education and Academic Background
Dorry Yazdanipour studied at the University of Leicester, where he earned a Bachelor of Arts (B.A.) in Political Science and Government from 2004 to 2007. He furthered his education at the same institution, obtaining a Master of Arts (M.A.) in International Security from 2009 to 2010. His academic background provides a foundation for his analytical and problem-solving skills in his professional roles.
IT Support Experience at Vision Express
Dorry Yazdanipour worked as IT Support Staff at Vision Express from 2018 to 2022. In this role, he provided technical assistance and support to ensure the smooth operation of IT systems within the organization. His experience in this position contributed to his expertise in IT support and service management.