Eddie Shortt
About Eddie Shortt
Eddie Shortt is a Senior Desk Based Presales Consultant at Node4 Ltd, where he has worked since 2021. He has extensive experience in various technical roles within the company and has contributed to team restructuring and customer solutions.
Current Role at Node4
Eddie Shortt serves as a Senior Desk Based Presales Consultant at Node4 Ltd since 2021. In this role, he collaborates with architecture teams on complex engagements to enhance customer solutions. He works closely with Account Managers to identify opportunities for product adoption in customer white-space areas. His responsibilities include supporting the creation of complex quotes and proposals, contributing to the overall efficiency of the presales process.
Previous Experience at Node4
Eddie Shortt has extensive experience at Node4 Ltd, having held multiple positions since 2010. He started as a Technical Support Engineer from 2008 to 2010, followed by roles as a Unified Communications Engineer from 2010 to 2016, and Senior Unified Communications Engineer from 2016 to 2017. He transitioned to a Presales Consultant role from 2017 to 2021 before becoming a Senior Desk Based Presales Consultant. He played a key role in the restructuring of the Presales team in November 2021.
Education and Training
Eddie Shortt completed his education at John Port School in Etwall. He attended the school from 1993 to 2000, where he completed his secondary education. He then continued his studies at John Port School 6th Form from 1998 to 2000, furthering his academic qualifications before entering the workforce.
Early Career Experience
Before joining Node4, Eddie Shortt worked in various technical roles. He was an IT Support Engineer at Atkins from 2000 to 2006. He then served as a CAD and IT Support Engineer at Prodrive from 2006 to 2008. Additionally, he worked as a Customer Support Engineer at Fasthosts Internet Ltd for eight months in 2008. These roles provided him with a strong foundation in technical support and customer service.
Achievements at Node4
Eddie Shortt has received recognition for his contributions at Node4 Ltd, achieving Employee of the Month in both 2017 and 2020. His efforts in enhancing team dynamics and customer alignment during the restructuring of the Presales team in November 2021 are notable, demonstrating his commitment to improving operational efficiency and customer satisfaction.