Heather Cooper
About Heather Cooper
Heather Cooper serves as a Service Delivery Coordinator at Node4 Ltd, a position she has held since 2021. Her previous experience includes roles as a Customer Service Assistant at Wild Park Derbyshire and a Sales Floor Associate at TK MAXX.
Work at Node4
Heather Cooper has been employed at Node4 Ltd since 2021, serving as a Service Delivery Coordinator. In this role, she is responsible for overseeing service delivery processes and ensuring customer satisfaction. Her experience at Node4 began as a Service Delivery Apprentice from 2019 to 2021, where she gained foundational knowledge and skills relevant to her current position. This progression within the company highlights her commitment to service excellence.
Previous Employment Experience
Before her tenure at Node4, Heather Cooper worked at Wild Park Derbyshire as a Customer Service Assistant from 2015 to 2018. In this role, she developed her customer service skills in a dynamic environment. Following this position, she joined TK MAXX as a Sales Floor Associate from 2018 to 2019, where she further honed her skills in retail and customer interaction. These roles contributed to her overall professional development.
Education and Expertise
Heather Cooper's educational background includes training and experience gained during her apprenticeship at Node4 Ltd. As a Service Delivery Apprentice from 2019 to 2021, she acquired practical skills and knowledge in service delivery and customer support. This apprenticeship laid the groundwork for her current role as a Service Delivery Coordinator, where she applies her expertise to enhance service quality.
Career Timeline
Heather Cooper's career timeline reflects a steady progression in customer service and service delivery roles. She began her career as a Customer Service Assistant at Wild Park Derbyshire in 2015, followed by a position at TK MAXX in 2018. In 2019, she joined Node4 Ltd as a Service Delivery Apprentice, transitioning to her current role as Service Delivery Coordinator in 2021. This timeline demonstrates her growth and adaptability in various customer-focused positions.