Jennifer Sheldon
About Jennifer Sheldon
Jennifer Sheldon is an experienced SQL Database Administrator currently employed at Node4 Ltd in Edinburgh, Scotland. She has a background in customer service and holds a Bachelor of Science degree in Mathematics and Secondary Education from the University of Cumbria.
Current Role at Node4 Ltd
Jennifer Sheldon has been employed as a SQL Database Administrator at Node4 Ltd since 2020. In this role, she is responsible for managing and maintaining SQL databases, ensuring data integrity and performance. Her position requires a strong understanding of database management systems and the ability to troubleshoot and resolve issues efficiently. She continues to work in Edinburgh City, Scotland.
Previous Experience at K3 Hosting - Starcom
Prior to her current role, Jennifer Sheldon worked at K3 Hosting - Starcom as a Senior Service Desk Analyst from 2013 to 2020. During her seven years in this position, she provided technical support and assistance to clients, helping to resolve service-related issues. This experience contributed to her skills in customer service and technical problem-solving.
Early Career at Royal Bank of Scotland
In 2013, Jennifer Sheldon briefly worked as a Customer Service Officer at the Royal Bank of Scotland (RBS) for three months. This role involved assisting customers with their banking needs and inquiries, providing her with foundational experience in customer service within the financial sector.
Experience at Amazon
Jennifer Sheldon also worked at Amazon as a Customer Service Agent from 2012 to 2013. In this role, she handled customer inquiries and provided support, which helped her develop strong communication skills and an understanding of customer service dynamics in a fast-paced environment.
Education and Qualifications
Jennifer Sheldon studied at the University of Cumbria, where she earned a Bachelor of Science degree in Mathematics and Secondary Education. This educational background provided her with analytical skills and a solid foundation in mathematics, which are beneficial in her current role as a SQL Database Administrator.