Paul Driver
About Paul Driver
Paul Driver is a Technical Account Manager at Node4 Ltd, specializing in Information Technology and Communications strategy. He has extensive experience in customer service and has held various roles in the IT sector, including positions at Air IT and Ofsted.
Work at Node4
Currently, Paul Driver serves as a Technical Account Manager at Node4 Ltd, a position he has held since 2021. In this role, he specializes in advising businesses on Information Technology and Communications strategy. His work involves ensuring that clients receive optimal service and support tailored to their specific IT needs. Node4 is known for its focus on cloud services and IT infrastructure, aligning with Driver's expertise in these areas.
Previous Experience at Air IT
Paul Driver has extensive experience at Air IT, where he held multiple positions over several years. He worked as an Account Manager from 2014 to 2018, followed by a role as Senior Account Manager from 2018 to 2020. He briefly served as Client Services Manager in 2019. His responsibilities included managing client relationships and delivering customer service, which reflects his passion for exceptional service. Additionally, he worked as Service Desk Manager for a short period in 2014.
Background in Information Systems
Paul Driver has a background in information systems, having worked at Ofsted from 2007 to 2013 as Information Systems Manager. In this role, he managed various information systems and contributed to the organization's operational efficiency. Prior to this, he served as an Administrator at Ofsted from 2005 to 2007. His experience in these roles provided him with a strong foundation in IT management and support.
Education and Expertise
Paul Driver studied at The Kimberley Comprehensive School from 1998 to 2003 and later attended New College Nottingham, where he achieved a qualification in Information Technology from 2003 to 2004. His educational background complements his expertise in various IT domains, including IT Security, Cloud, Office 365, Infrastructure & Networking, Telecommunications, and Networking Cabling. This combination of education and practical experience positions him as a knowledgeable professional in the IT sector.
Career Progression
Paul Driver's career has shown a steady progression through various roles in the IT and customer service sectors. He worked as a Business Development Manager at METCloud for five months in 2020-2021. Additionally, he gained experience as a Casual Event Steward at Showsec from 2012 to 2014. His diverse roles have contributed to his comprehensive understanding of customer needs and IT solutions.