Reece Cahill
About Reece Cahill
Reece Cahill is a Service Readiness Engineer at Node4 Ltd in Derby, United Kingdom, where he has worked since 2019. He has a background in telecommunications engineering and holds a BSc Honours in Sport and Exercise Science from Sheffield Hallam University.
Current Role at Node4
Reece Cahill serves as a Service Readiness Engineer at Node4 Ltd, a position he has held since 2019. In this role, he acts as a single point of contact for customers regarding site-specific issues, ensuring they are addressed and resolved efficiently. He supports the Engagement Manager in service transition activities, which include conducting site and device audits. Additionally, he plays a key role in identifying and managing potential project and service risks, contributing to the overall success of the services provided to clients.
Previous Experience at Computacenter and icable uk
Before joining Node4, Reece Cahill worked as a Telecommunications Engineer at Computacenter from 2011 to 2017. During this six-year tenure, he developed expertise in telecommunications systems. He also worked at icable uk in a similar role for the same duration, further solidifying his skills in the telecommunications field. His experience in these positions laid the foundation for his later roles in data center operations and service readiness.
Education and Qualifications
Reece Cahill's educational background includes a BSc Honours degree in Sport and Exercise Science from Sheffield Hallam University, which he completed from 2013 to 2015. Prior to this, he studied at Sheffield College Norton from 2009 to 2011. His foundational education took place at Westfield School in Sheffield, where he studied from 2005 to 2009. This diverse educational experience has contributed to his analytical and problem-solving skills in his professional roles.
Mentorship and Knowledge Transfer
In his current role, Reece Cahill acts as a mentor to the Service Desk team at Node4. He enhances the services delivered to the account portfolio by conducting knowledge transfer activities, sharing his expertise as the aligned subject matter expert. This mentorship role not only supports the development of the team but also ensures that high-quality service is maintained for customers.
Career Progression at Node4
Reece Cahill has experienced significant career progression at Node4 Ltd. He initially joined the company as a Data Centre Operations Engineer, where he worked from 2017 to 2019. His transition to Service Readiness Engineer in 2019 reflects his growing expertise and responsibilities within the organization. His roles have allowed him to contribute to various aspects of service delivery and customer engagement.