Stephen Ogden
About Stephen Ogden
Stephen Ogden is a Provisioning Assistant at Node4 Ltd in Derby, UK, where he has worked since 2019. He holds a Master's degree in History from Nottingham Law School and has previous experience in customer service and administrative roles.
Work at Node4
Stephen Ogden has been employed at Node4 Ltd as a Provisioning Assistant since 2019. In this role, he facilitates effective communication between account managers, network and cloud engineers, and suppliers. His responsibilities include collaborating with technical teams on various orders, such as WLR, DSL, and Ethernet, utilizing ServiceNow for order management. His position is based in Derby, United Kingdom, where he has contributed to the company's provisioning processes for over five years.
Education and Expertise
Stephen Ogden studied History at Leeds Beckett University from 2014 to 2017, completing a three-year undergraduate program. He furthered his education at Nottingham Law School, where he achieved a Master of Arts in History from 2017 to 2018. This academic background provides him with a strong foundation in research and analytical skills, which are beneficial in his current role.
Previous Work Experience
Before joining Node4, Stephen Ogden worked at Boots UK as a Customer Assistant from 2013 to 2016. His role involved direct customer interaction and support. He also served as an Administrative Assistant at Unidays for two months in 2019, where he was responsible for administrative recordkeeping of financial data and purchase orders. This diverse work experience has equipped him with valuable skills in customer service and administration.
Technical Skills and Tools
Stephen Ogden has gained experience with various technical tools and platforms, including CRM systems, Basecamp, SAP, and WebEX. His familiarity with these tools enhances his efficiency in managing orders and collaborating with teams. His technical skills are essential for his role in provisioning, where he works closely with both technical and administrative aspects of the business.