Akshita S.
About Akshita S.
Akshita S. is a Business Development Representative at Noibu, specializing in identifying eCommerce errors to improve customer experience. She focuses on digital transformation for small and medium-sized businesses and has been with Noibu since 2021.
Work at Noibu
Akshita S. has been employed at Noibu as a Business Development Representative since 2021. In this role, she specializes in identifying eCommerce errors that affect customer experience. She plays a crucial part in guiding teams on documenting reproduction steps to track user actions that lead to errors. Her responsibilities also include advising on capturing real user sessions to gain insights into customer frustrations, which aids in enhancing service delivery.
Education and Expertise
Akshita S. holds a Bachelor's degree from Carleton University. Her academic background has equipped her with the knowledge necessary to focus on digital transformation initiatives. She is dedicated to supporting small and medium-sized businesses in achieving their future goals through effective strategies and insights.
Background
Akshita S. has a background in business development, with a specific focus on eCommerce. Her experience includes facilitating communication between development teams and providing detailed error information, such as timestamps and IP addresses. This role enables her to ensure that technical issues are addressed efficiently and effectively.
Achievements
In her current position, Akshita S. provides insights on monitoring checkout functionality to improve user experience. She also assists in creating weekly summaries that report on error activities, which helps in tracking performance and identifying areas for improvement. Additionally, she offers strategies for prioritizing and assigning errors to development teams based on their revenue impact.