Ava Cramp
About Ava Cramp
Ava Cramp is a Customer Success Manager at Noibu, where she has worked since 2022. She has a background in various roles at Transport Canada, including Policy Analyst and Project Coordinator, and holds a Bachelor of Communication and Media Studies from Carleton University.
Work at Noibu
Ava Cramp has been serving as a Customer Success Manager at Noibu since 2022. In this role, she is responsible for ensuring client satisfaction and fostering strong relationships with customers. Based in Ottawa, Ontario, Canada, Ava utilizes her skills to enhance customer experiences and drive product adoption. Her tenure at Noibu has allowed her to contribute to the company's commitment to delivering exceptional service to its clients.
Previous Experience at Transport Canada
Before joining Noibu, Ava Cramp held multiple roles at Transport Canada. She worked as a Policy Analyst from 2020 to 2021, where she focused on analyzing and developing policies. Prior to that, she served as an Administrative Assistant and Event Coordinator from 2018 to 2019, and as a Project Coordinator for four months in 2019. Additionally, she worked as an Issues Management Advisor and Event Coordinator from 2021 to 2022, and briefly as a Program Officer in 2019. Her diverse experience at Transport Canada provided her with a solid foundation in project management and policy development.
Education and Expertise
Ava Cramp earned her Bachelor of Communication and Media Studies Honours (B.CoMS) degree from Carleton University, where she studied from 2013 to 2017. This educational background equipped her with knowledge in communication strategies and media analysis, which she applies in her professional roles. Her expertise in communication enhances her ability to manage customer relationships effectively.
Career Progression
Ava Cramp's career has shown a clear trajectory of growth and increasing responsibility. Starting as an Administrative Assistant and Event Coordinator at Transport Canada, she progressed to roles such as Project Coordinator and Policy Analyst. Her final positions at Transport Canada involved significant responsibilities, including issues management and event coordination, before transitioning to her current role at Noibu. This progression reflects her adaptability and commitment to professional development.