Bashar S.
About Bashar S.
Bashar S. is a Customer Success Manager at Noibu, with a diverse background in sales and marketing across various companies in Canada and Saudi Arabia. He has experience in market research, field marketing, and e-commerce management, and holds degrees in Brand Management and Business Administration from Algonquin College.
Current Role at Noibu
Bashar S. serves as a Customer Success Manager at Noibu, a position he has held since 2023. In this role, he proactively engages with customers to support and drive adoption and usage of Noibu's platform. His responsibilities include conducting business reviews and managing escalations to ensure that key performance indicators (KPIs) are met. Bashar's focus is on enhancing customer satisfaction and ensuring that clients derive maximum value from the services offered.
Previous Experience in Marketing and Sales
Bashar S. has a diverse background in marketing and sales across various companies. He worked at Kognitive Marketing as a Market Research Analyst and Field Marketing Representative in 2015, gaining insights into market dynamics. He then transitioned to Fido Mobile as a Sales Representative from 2016 to 2018, where he developed sales strategies. Following this, he worked at SolarWinds MSP as a Sales Development Representative from 2018 to 2020, further honing his sales skills.
Experience in Management Roles
Bashar S. held significant management roles at United Yousef M Naghi Co. Ltd in Riyadh, Saudi Arabia. He served as Marketing Manager for Rheem AC from 2020 to 2022 and as E-Commerce & Marketing Manager for the LG Division from 2020 to 2023. In these positions, he was responsible for overseeing marketing strategies and managing e-commerce initiatives, contributing to the growth of the brands he represented.
Educational Background
Bashar S. studied at Algonquin College of Applied Arts and Technology, where he completed a program in Brand Management from 2015 to 2016. He also pursued a degree in Business Administration and Management, focusing on Business Management and Entrepreneurship from 2011 to 2014. His education provided him with a solid foundation in marketing principles and business strategies.
Specialization in Market Trends
Bashar S. specializes in monitoring market trends to ensure that the right message is delivered for products. His expertise allows him to analyze customer needs and market conditions effectively, enabling businesses to align their strategies with current trends. This skill is essential for his role in customer success, where understanding market dynamics can significantly impact customer engagement and satisfaction.