Carolynn Mc Curdy
About Carolynn Mc Curdy
Carolynn McCurdy is an Enterprise Customer Success Manager currently working at Noibu in Ottawa, Ontario. She has a diverse background in customer success and partnerships, having previously held positions at FigBytes Inc. and Assent Compliance Inc.
Current Role at Noibu
Carolynn Mc Curdy serves as the Enterprise Customer Success Manager at Noibu, a position she has held since 2023. In this role, she focuses on ensuring customer satisfaction and success for enterprise clients, leveraging her extensive background in customer relations and partnership management. Her experience in this capacity is aimed at enhancing client engagement and driving value through Noibu's solutions.
Previous Experience at FigBytes Inc.
Before joining Noibu, Carolynn worked at FigBytes Inc. as the Alliances & Partnerships Manager from 2021 to 2023. During her two years in this role, she was responsible for developing strategic partnerships and alliances that contributed to the company's growth. Her work in Ottawa, Ontario, involved collaborating with various stakeholders to enhance FigBytes' market presence.
Career Background in Customer Success
Carolynn has a solid foundation in customer success, having worked as a Customer Success Manager at Assent Compliance Inc. from 2016 to 2018. In this position, she focused on client retention and satisfaction, ensuring that customers received the support they needed to achieve their goals. Additionally, she served as the Strategic Alliance Manager at Assent Compliance from 2018 to 2021, further solidifying her expertise in managing customer relationships.
Educational Background at Carleton University
Carolynn Mc Curdy earned her B.A. Honours in Sociology with a Minor in Law from Carleton University, studying from 2001 to 2005. This educational background provided her with a strong understanding of social dynamics and legal principles, which she applies in her professional roles, particularly in customer relations and partnership management.
Work History Overview
Carolynn's work history includes significant roles at various organizations. She began her career at Scotiabank, where she worked as a Customer Relations/Customer Service Representative from 2001 to 2010. She also held positions at ARAMARK as a Club Seat Server from 2005 to 2019, and at Gilmore Global as a Partner Associate and later as a Partner Manager for the Autodesk Team from 2010 to 2016. This diverse experience has equipped her with a broad skill set in customer service and partnership development.