Eyal Maor
About Eyal Maor
Eyal Maor serves as the Vice President of Customer Success at Noibu, a position he has held since 2023. He possesses extensive experience in SaaS and customer experience, having previously worked in senior roles at Glassbox Digital and NICE Systems.
Work at Noibu
Eyal Maor serves as the Vice President of Customer Success at Noibu, a position he has held since 2023. In this role, he focuses on enhancing customer experiences and ensuring client satisfaction. He utilizes data and insights to help clients adapt to market changes effectively. His leadership style emphasizes building high-performing teams that are execution-driven, contributing to the overall success of the organization.
Previous Experience at Glassbox Digital
Before joining Noibu, Eyal Maor worked at Glassbox Digital as the Senior Vice President of Customers from 2016 to 2023. In this role, he was responsible for overseeing customer relations and ensuring that clients received optimal service. His tenure at Glassbox Digital spanned seven years, during which he developed a deep understanding of customer experience in the digital space.
Professional Background in Customer Success
Eyal Maor has extensive experience in customer success and professional services. He worked at NICE Systems as the Director of Professional Services from 2010 to 2014 and at AudioCodes in a similar capacity from 2014 to 2016. His roles involved managing client relationships and delivering professional services, which helped him build expertise in the SaaS industry and customer experience across various sectors.
Education and Expertise
Eyal Maor holds a Master in Technology Management from the University of Pennsylvania, where he studied from 2000 to 2002. He also completed an Executive Master in Technology Management (EMTM) at The Wharton School from 1999 to 2001. His educational background in business and engineering supports his deep domain expertise in SaaS and customer experience.
Motivation and Personal Philosophy
Eyal Maor is intrinsically motivated by positivity, consistency, and a commitment to continuous learning. This personal philosophy drives his professional endeavors and influences his approach to leadership and team building.