Kamal Bhatti
About Kamal Bhatti
Kamal Bhatti is a Senior Support Engineer with a background in technical support and customer service. He has experience working at Western Union and Noibu, and holds a Bachelor's degree in Psychology from York University.
Current Role at Noibu
Kamal Bhatti currently holds the position of Senior Support Engineer at Noibu, a role he has occupied since 2023. In this capacity, he is responsible for providing advanced technical support and solutions to clients, ensuring optimal performance of the company's software products. His expertise in support engineering contributes to the overall customer satisfaction and operational efficiency at Noibu.
Previous Experience at Noibu
Before becoming a Senior Support Engineer, Kamal Bhatti worked as a Support Engineer at Noibu from 2022 to 2023. During this time, he developed skills in troubleshooting and resolving customer issues, which laid the foundation for his current role. His contributions helped streamline support processes and enhance client interactions.
Experience at Western Union
Kamal Bhatti served as a Support Engineer at Western Union from 2021 to 2022. In this role, he was involved in addressing customer inquiries and technical issues, providing timely solutions to enhance user experience. His tenure at Western Union allowed him to gain valuable insights into customer support in a fast-paced environment.
Background in Rental Sales at Enterprise
Prior to his technical career, Kamal Bhatti worked at Enterprise as a Rental Sales Agent from 2015 to 2020. In this position, he was responsible for assisting customers with rental inquiries and transactions, which developed his skills in customer service and sales. This experience contributed to his ability to effectively communicate and address client needs in his later technical roles.
Education and Academic Background
Kamal Bhatti earned a Bachelor's degree with honors in Psychology from York University. His academic background provided him with a strong understanding of human behavior, which can be beneficial in his roles that involve customer interaction and support. This educational foundation supports his ability to empathize with clients and effectively resolve their issues.