Mike Hirsch
About Mike Hirsch
Mike Hirsch is a Manager of Customer Success at Noibu, where he has worked since 2023. He has a diverse background in customer success, sales, and marketing, with previous roles at companies such as SolarWinds MSP and N-able.
Current Role at Noibu
Mike Hirsch currently serves as the Manager of Customer Success at Noibu, a position he has held since 2023. In this role, he oversees customer success initiatives and ensures that clients receive the necessary support to maximize their experience with Noibu's products and services. His tenure at Noibu has included previous roles, enhancing his understanding of customer needs and company offerings.
Previous Experience at Noibu
Prior to his current role, Mike Hirsch worked at Noibu as an Enterprise Customer Success Manager from 2022 to 2023. He also held the position of Customer Success for 9 months in 2022. His experience at Noibu has provided him with a comprehensive understanding of customer engagement strategies and solutions tailored to enterprise clients.
Career Background in Sales and Marketing
Mike Hirsch has a diverse background in sales and marketing. He worked at SolarWinds MSP as an Account Executive from 2017 to 2020 and as a Sales Development Representative from 2016 to 2017. His role at N-able as a Sales Manager from 2020 to 2022 involved supporting security offerings and managing sales strategies. Additionally, he served as a Marketing Coordinator at The Delphi Group from 2010 to 2011.
Education and Skills
Mike Hirsch studied Business Administration - Marketing at Algonquin College of Applied Arts and Technology, where he earned a diploma from 2008 to 2010. He possesses skills in website development and management, utilizing HTML, CSS, and WordPress. His expertise extends to CMS and CRM system administration, including platforms like Salesforce and Adobe Campaign. He is also proficient in Adobe Creative Suite, including Illustrator, Photoshop, and InDesign.
Achievements in Sales
During his career, Mike Hirsch achieved the Sales Club award as a full calendar year overachiever while working as an Account Executive. This recognition highlights his ability to exceed sales targets and contribute to the overall success of the sales team.