Rick Flack
About Rick Flack
Rick Flack serves as the Senior Vice President of Professional Services at Nomis Solutions, where he leads a team focused on pricing strategies for financial institutions. With over 34 years of experience in various roles across the financial services and telecommunications sectors, he possesses extensive expertise in systems integration and customer lifecycle management.
Current Role at Nomis Solutions
Rick Flack serves as the Senior Vice President of Professional Services at Nomis Solutions. He has held this position since 2008, contributing to the company's mission of assisting financial institutions in developing and implementing effective pricing strategies. Flack manages a team of professionals dedicated to leveraging the Nomis Pricing Platform, ensuring clients achieve optimal pricing outcomes. His role includes overseeing the Customer Success function, which focuses on delivering sustained value to clients through innovative partnerships.
Previous Experience in Financial Services
Flack has over 34 years of experience in various roles within the financial services and telecommunications industries. Prior to his current role, he worked at several companies, including CGI-AMS as an Executive Consultant and Austin Logistics as a Solutions Architect. His tenure at Experian (CCN-MDS) as a Sales Support/Product Manager lasted six years, where he gained significant insights into sales support and product management.
Educational Background
Rick Flack studied at The University of Georgia, where he earned a Bachelor of Business Administration (BBA) in Management Information Systems from 1983 to 1986. He also attended Georgia Tech, focusing on Computer Science from 1980 to 1982. His educational background provides a strong foundation for his extensive career in technology and management within the financial services sector.
Expertise in Systems Integration and Customer Lifecycle Management
Flack possesses extensive qualifications in systems integration and customer lifecycle management. His expertise encompasses various areas, including pricing optimization, credit and collections, billing and account management, and business intelligence. He is skilled in consultative selling and business development, which enhances his ability to lead teams and drive client success.
Career Progression and Roles
Rick Flack's career includes a series of progressively responsible positions. He began as a Systems Analyst at Unisys and later held roles as a Solution Architect at Amdocs. His experience also includes working as a Solutions Architect at Austin Logistics and an Executive Consultant at CGI-AMS. This diverse background has equipped him with a comprehensive understanding of the financial services landscape.