Kerry Offterdinger
About Kerry Offterdinger
Kerry Offterdinger is a Customer Success Manager with a strong background in educational technology and early childhood education. She has experience as a classroom teacher and has held roles in customer success and account management in the ed-tech sector.
Current Role at NoRedInk
Kerry Offterdinger serves as a Customer Success Manager at NoRedInk, a position held since 2019. In this role, she focuses on enhancing client engagement strategies and ensuring customer satisfaction. Her background in educational technology and curriculum development supports her efforts in the ed-tech industry. Offterdinger operates from the San Francisco Bay Area, where she applies her expertise to foster positive relationships with clients.
Previous Experience at Fuel Education LLC
Before joining NoRedInk, Kerry Offterdinger worked as a National Account Manager at Fuel Education LLC from 2016 to 2019. Based in the Houston, Texas Area, she was responsible for managing key accounts and developing strategies to meet client needs. This experience contributed to her skills in customer success and event management, which are essential in her current role.
Teaching Background at Archdiocese of Washington
Kerry Offterdinger began her career in education as a 2nd Grade Teacher at Our Lady of Lourdes under the Archdiocese of Washington. She taught there from 2010 to 2013, gaining valuable experience in early childhood education. This role provided her with insights into curriculum development and student engagement, which she now leverages in her customer success initiatives.
Educational Qualifications
Kerry Offterdinger earned a Bachelor of Education (BEd) degree in Early Childhood Education and Teaching from Coastal Carolina University. Her studies, completed from 2003 to 2008, laid the foundation for her professional focus on early childhood education. This educational background informs her approach to customer success in the educational technology sector.
Skills in Event Management
Kerry Offterdinger possesses skills in event management, which play a significant role in her customer success strategies. These skills enhance her ability to engage clients effectively and create meaningful interactions. Her expertise in this area complements her background in education and technology, allowing her to implement successful client engagement initiatives.