Koryn Grant
About Koryn Grant
Koryn Grant is a Customer Support Specialist currently employed at NoRedInk since 2021. She has previous experience in customer support and hospitality roles, including positions at Azlo, Peninsula Grill, Wyndham Vacation Rentals, and Vacasa.
Current Role at NoRedInk
Koryn Grant serves as a Customer Support Specialist at NoRedInk, a position she has held since 2021. In this role, she is responsible for assisting users with inquiries and providing support related to the company's educational platform. Her experience in customer service contributes to her effectiveness in addressing user needs and enhancing their experience.
Previous Experience in Customer Support
Prior to her current role, Koryn Grant worked at Azlo as a Customer Support Representative for nine months in 2020. She also held a position at Vacasa as a Customer Service Specialist - Text 2 Chat for three months in 2020 and later as a CX Agent for six months in the Portland, Oregon area. These roles have equipped her with a diverse skill set in customer service and support.
Background in Hospitality and Maintenance Coordination
Koryn Grant has a background in hospitality, having worked as a Hostess at Peninsula Grill from 2016 to 2018. She also served as a Maintenance Coordinator at Wyndham Vacation Rentals for four months in 2018. These experiences provided her with insights into customer interactions and operational support in different environments.
Education and Academic Pursuits
Koryn Grant has been studying at the College of Charleston since 2013, focusing on International/Global Studies. As a senior, she is engaged in academic pursuits that complement her professional experiences and enhance her understanding of global issues.