Rebecca Rethwisch
About Rebecca Rethwisch
Rebecca Rethwisch is a Customer Success Manager with extensive experience in business development and client service across various sectors, including tech startups and academia. She is multilingual, proficient in Spanish and Portuguese, and has held positions at notable organizations such as Andela, the United Nations, and the U.S. Department of State.
Current Role at NoRedInk
Rebecca Rethwisch has been serving as a Customer Success Manager at NoRedInk since 2021. In this role, she focuses on strategic client service, aiming to uncover client needs and provide tailored solutions. Her experience in customer success enables her to effectively engage with clients and enhance their overall experience with the company's products.
Previous Experience in Customer Success
Prior to her current position, Rebecca worked at Andela as a Customer Success Associate - Enterprise from 2019 to 2020. She also held the role of Senior Business Development Representative at Andela in 2019. Her background in customer success and business development has equipped her with skills to influence C-level stakeholders and serve as a trusted advisor.
Educational Background
Rebecca Rethwisch earned her Bachelor of Arts degree from the University of Minnesota-Twin Cities, where she studied Spanish and Portuguese Studies, Global Studies, and Strategic Communication with an Advocacy Emphasis. She graduated as an Honor's Graduate in 2015, after four years of study.
International Experience and Fellowships
Rebecca has gained international experience through various fellowships. She was a Fulbright Scholar at the U.S. Department of State in Brazil for 11 months in 2016. Additionally, she worked as a Research Fellow at the United Nations for three months in 2017 and as a Fellow at The John Jay Institute for four months in 2015. These roles have contributed to her understanding of global issues and stakeholder engagement.
Language Proficiency
Rebecca is multilingual, with proficiency in Spanish and Portuguese. She has been studying Portuguese Language and Culture at CIAL - Centro de Linguas since 2014. Her language skills enhance her ability to communicate effectively in diverse environments, particularly in international and multicultural settings.