Seniha Bennett
About Seniha Bennett
Seniha Bennett is an IT Support Assistant at the North Carolina Biotechnology Center, where she has worked since 2013. She specializes in streamlining IT procurement processes and improving support efficiency through instructional materials.
Work at North Carolina Biotechnology Center
Seniha Bennett has served as an IT Support Assistant at the North Carolina Biotechnology Center since 2013. In this role, she has contributed to the efficiency of IT procurement processes by entering purchase requisitions. Her responsibilities include troubleshooting basic Help Desk issues, such as resetting passwords and unlocking accounts, ensuring that staff have access to necessary systems. Additionally, she has experience in sending out IT notifications to keep staff informed about system updates and issues.
Education and Expertise
Seniha Bennett studied Management at North Carolina State University from 1994 to 1999. During her academic career, she attended classes focused on A+ Computing skills, which enhanced her proficiency in various Microsoft Office applications and operating systems. This educational background has equipped her with the knowledge and skills necessary for her role in IT support.
Background
Seniha Bennett has been working in the IT support field for over a decade. Her tenure at the North Carolina Biotechnology Center has allowed her to develop a strong foundation in IT support processes. She has created instructional How-To pages for staff, aimed at improving IT support efficiency and facilitating better understanding of IT systems among employees.
Achievements
Throughout her career, Seniha Bennett has made significant contributions to the IT support team at the North Carolina Biotechnology Center. By streamlining IT procurement processes and enhancing communication through IT notifications, she has played a key role in maintaining operational efficiency. Her efforts in creating instructional materials have also supported staff in navigating IT challenges effectively.