Hayley Martin
About Hayley Martin
Hayley Martin is an Office Supervisor at North State Bank, where she has worked since 2015. She has extensive experience in banking, having held various positions at North State Bank and Bbva Compass over the past several years.
Work at North State Bank
Hayley Martin has held multiple positions at North State Bank, contributing to various aspects of banking operations. She began her career there as a Teller Supervisor from 2006 to 2012, overseeing teller activities for six years. Following this role, she served as a Customer Service Representative from 2012 to 2014 for two years, enhancing customer interactions and service delivery. In 2015, she briefly worked as a Commercial Banking Assistant for three months before taking on the role of Lockbox Specialist for one year. Since 2015, she has been serving as an Office Supervisor, a position she has held for nine years.
Current Role at Bbva Compass
Since 2018, Hayley Martin has been employed at Bbva Compass as a Relationship Support Specialist. In this role, she focuses on supporting client relationships and ensuring customer satisfaction. Her experience in banking and customer service positions her well to address client needs effectively. She has been in this position for six years, contributing to the bank's operational success and client engagement strategies.
Professional Background
Hayley Martin has a diverse professional background in the banking sector, with extensive experience in customer service and banking operations. Her career began at North State Bank, where she progressed through various roles, gaining expertise in customer relations, commercial banking, and office supervision. This progression reflects her adaptability and commitment to the banking industry. Her current role at Bbva Compass further complements her extensive experience in relationship management.
Experience in Customer Service
Throughout her career, Hayley Martin has developed significant expertise in customer service. Her initial role as a Customer Service Representative at North State Bank laid the foundation for her understanding of client needs and service excellence. This experience has been further enhanced through her roles as an Office Supervisor and Relationship Support Specialist, where she continues to prioritize customer satisfaction and effective communication.