Adeola Palmer
About Adeola Palmer
Adeola Palmer serves as the Assistant Branch Manager at Northfield Bank in Brooklyn, New York, where she has worked since 2018. She has a strong background in banking, having previously worked at JPMorgan Chase, and is recognized for her contributions to staff training, marketing, and customer service improvements.
Work at Northfield Bancorp
Adeola Palmer has served as the Assistant Branch Manager at Northfield Bank since 2018. In this role, she has trained staff in auditing and recommended solutions that align with updated bank procedures. Palmer has led branch marketing campaigns that resulted in a significant increase in specific product sales, achieving growth of up to 500%. Additionally, she has expanded the customer base by 10%, which contributed to a notable increase in branch revenue. Palmer has also conducted monthly branch audits, consistently passing all surprise audits with minimal findings.
Experience at JPMorgan Chase
Before joining Northfield Bank, Adeola Palmer worked at JPMorgan Chase as a Relationship Banker from 2007 to 2013. During her six years at JPMorgan Chase, she focused on enhancing customer service, achieving a customer service ranking improvement from 84% to 99%. This experience provided her with a strong foundation in customer relations and banking operations.
Education and Expertise
Adeola Palmer studied at St. Joseph's College, where she earned a Master of Business Administration (MBA) degree. Her academic background in Business Administration and Management has equipped her with the knowledge and skills necessary for her banking career. This education supports her expertise in managing branch operations and implementing effective business strategies.
Achievements in Sales and Service
Throughout her career, Adeola Palmer has been recognized for exceeding sales and service goals. Her efforts have not only enhanced employee morale but also contributed to the overall success of the branches she has managed. By implementing processes that consistently meet both short and long-term organizational goals, she has demonstrated her commitment to driving performance and achieving results.