Ammar Ibrahim
About Ammar Ibrahim
Ammar Ibrahim is an Information Technology Help Desk professional currently employed at Northfield Bank in Woodbridge, New Jersey, where he has worked since 2022. He has a background in IT support roles and a strong commitment to cybersecurity and youth mentorship.
Work at Northfield Bank
Ammar Ibrahim has been employed at Northfield Bank since 2022, serving as an Information Technology Help Desk professional. In this role, he is responsible for troubleshooting and resolving IT issues while ensuring minimal stress for customers. His duties include maintaining security profiles for users and protecting client data from cyber threats. He actively alerts management to emerging trends in incidents, contributing to the overall efficiency of the IT department.
Previous Experience in IT Support
Before joining Northfield Bank, Ammar Ibrahim worked at Colart as IT Help Desk Support from 2020 to 2022. His role involved providing technical assistance and support to users. Prior to that, he served as an IT Help Desk Technician Tier 2 at Pillar College from 2016 to 2020, where he handled more complex technical issues. His career in IT began with a position as a Youth Specialist at GTP (Greek Travel Pages) in 2011, where he gained valuable experience in customer service.
Education and Expertise
Ammar Ibrahim holds an Associate’s Degree in Theology/Theological Studies from Holy Spirit University of Kaslik (USEK), which he completed from 2014 to 2016. He furthered his education at Pillar College, where he earned a Bachelor of Arts Degree in Biblical Studies between 2015 and 2019. His educational background complements his technical skills, particularly in cybersecurity, where he proactively identifies risks and safeguards data.
Coaching and Mentoring Activities
In addition to his professional responsibilities, Ammar Ibrahim dedicates his leisure time to coaching, mentoring, and counseling youths. His focus is on helping young individuals grow intellectually and reach their maximum potential. This commitment reflects his passion for community engagement and personal development.
Technical Skills and Specializations
Ammar Ibrahim specializes in troubleshooting issues related to Microsoft Windows, Office Suite, and various in-house applications. He has extensive experience in minimizing customer stress during technical support interactions. He regularly attends networking events to stay informed about the latest technology trends and enhance his skills in the IT field.