Kelly Chen
About Kelly Chen
Kelly Chen is an Investigative Analyst at Northfield Bank, where she has worked since 2022. With a background in retail operations and public speaking, she has also held positions at TD as a Branch Operations Supervisor and at WHO.A.U. HOLDINGS, INC as a Sales Associate.
Work at Northfield Bancorp
Kelly Chen has been employed at Northfield Bank as an Investigative Analyst since 2022. In this role, she utilizes her comprehensive understanding of retail operations to enhance branch operations supervision. Her analytical skills contribute to the effectiveness of the bank's investigative processes.
Current Role at TD
In addition to her position at Northfield Bank, Kelly Chen has served as a Branch Operations Supervisor at TD since 2014. With over ten years of experience in this role, she oversees branch operations and ensures efficient service delivery. Her background in public speaking supports her customer service interactions.
Previous Experience at WHO.A.U. HOLDINGS, INC
Before her current roles, Kelly Chen worked as a Sales Associate at WHO.A.U. HOLDINGS, INC from 2011 to 2014. This three-year experience provided her with foundational skills in sales and customer engagement, which are beneficial in her subsequent positions in banking.
Education and Expertise
Kelly Chen earned a Bachelor’s Degree in Marketing from the City University of New York-College of Staten Island, completing her studies from 2010 to 2015. Her educational background, combined with her expertise in Microsoft Excel and Microsoft Word, enhances her analytical and operational capabilities in her current roles.