Hayley Ross
About Hayley Ross
Hayley Ross is a Test Technician specializing in Battery Systems at Northvolt, with over 10 years of experience in community pharmacy and customer support. She has previously held roles at Medtronic and InDebted, and she holds a Bachelor of Science (Hons) in Chemistry from the University of Southampton.
Work at Northvolt
Hayley Ross has been employed at Northvolt since 2021, serving as a Test Technician in the Battery Systems division. In this role, she is involved in testing and validating battery systems, contributing to the development of sustainable energy solutions. Northvolt is known for its commitment to producing high-quality batteries for electric vehicles and energy storage systems.
Previous Experience in Customer Support
Prior to her current role at Northvolt, Hayley Ross worked in various customer support positions. She served as a Connected Care Coordinator at Medtronic from 2019 to 2020, focusing on remote device management within the CareLink360 team in Sydney, Australia. Additionally, she was a Customer Engagement Specialist at InDebted from 2018 to 2019, where she enhanced customer interactions and support.
Background in Pharmacy
Hayley Ross has over 10 years of experience in community pharmacy. She worked as a Dispenser at LloydsPharmacy from 2003 to 2010 in Worthing, West Sussex, England. This role involved providing medication and health advice to customers, contributing to her extensive background in customer service and healthcare.
Education and Expertise
Hayley Ross holds a Bachelor of Science (Hons) in Chemistry from the University of Southampton, which she completed from 2014 to 2018. She also earned a Foundation degree from the same university in 2014. Her educational background provides her with a solid foundation in scientific principles, which is applicable to her current work in battery systems.
High School Education
Hayley Ross completed her high school education at Durrington High School from 1999 to 2003. This foundational education prepared her for further studies and her subsequent career in science and customer support roles.