Joel Engström
About Joel Engström
Joel Engström is an IT Support Specialist with a background in customer support and IT service desk roles. He has worked for several companies in Västerås, Sweden, and has been with Northvolt since 2021.
Work at Northvolt
Joel Engström has been employed at Northvolt since 2021, serving as an IT Support Specialist. His role involves providing technical support and assistance to ensure the smooth operation of IT systems within the organization. Northvolt is known for its focus on sustainable battery production, and Engström contributes to the company's mission through his expertise in IT support.
Previous IT Support Experience
Prior to joining Northvolt, Joel Engström worked at Iver Sverige as an IT-servicedesk professional from 2020 to 2021. His responsibilities included managing IT service requests and troubleshooting technical issues. Before that, he was employed at Britt Sweden AB from 2018 to 2020, where he also served in an IT-servicedesk capacity. These roles provided him with extensive experience in customer support and technical problem-solving.
Education Background
Joel Engström studied at Carlforsska from 2014 to 2017, completing a three-year program. This educational background laid the foundation for his career in IT support, equipping him with the necessary skills and knowledge to succeed in his roles within the technology sector.
Customer Support Roles
In addition to his IT support experience, Joel Engström has held customer support positions. He worked as a Swedish Customer Support Agent at Aspire Global for four months in 2018, where he provided assistance to customers in a fast-paced environment. He also briefly worked at Svenska kyrkan in 2018, contributing to their operations for four months.