Nikolaj König
About Nikolaj König
Nikolaj König is a Customer Quality Coordinator at Northvolt, where he has worked since 2021. He has a diverse background in data analysis, travel guidance, and customer service, complemented by his studies in Business and Economics and Quality Technology and Management.
Current Role as Customer Quality Coordinator
Nikolaj König currently serves as a Customer Quality Coordinator at Northvolt, a position he has held since 2021. In this role, he is responsible for ensuring customer satisfaction and quality assurance in the company's products and services. His work involves coordinating with various departments to address customer feedback and implement quality improvements. He is based in Västerås, Västmanland, Sweden.
Experience at Northvolt
Nikolaj König has a significant history with Northvolt, having worked there in multiple capacities. He began as a Data Analyst Intern in 2021, where he focused on data analysis for quality improvement projects. Additionally, he completed a Master Thesis on Quality Improvement through a DMAIC Case Study at Northvolt during the same year. His combined experience at Northvolt spans over three years.
Previous Work Experience
Before his current role, Nikolaj König held various positions in the service and tourism sectors. He worked as a Travel Guide at Active Alps in Tignes, France, and served as a Team Supervisor at Nortlander Ski-Tours in Canazei, Italy. He also gained experience as a B2B Telemarketer at Sustainalube in Luleå, Sweden, and provided customer and aftersale service at Sunweb Group in Copenhagen, Denmark.
Education in Business and Quality Management
Nikolaj König studied at Luleå tekniska universitet, where he earned a degree in Quality Technology and Management, specializing in Industrial Engineering and Management from 2015 to 2021. He also studied at Monash University, completing an exchange semester in Business and Economics in 2017. His educational background supports his expertise in quality management and customer service.
Leadership Experience
In 2020, Nikolaj König took on a leadership role as Team Leader at 180 Degrees Consulting Luleå. In this position, he led a team in providing consulting services, focusing on delivering solutions to various challenges faced by clients. This experience contributed to his skills in team management and project coordination.