Olivia Ivkovic
About Olivia Ivkovic
Olivia Ivkovic serves as the Manager of IT Operations Excellence and Business Process Owner at Northvolt, where she has worked since 2022. She plays a crucial role in enhancing IT operational excellence and strengthening the company's IT infrastructure.
Work at Northvolt
Olivia Ivkovic currently serves as Manager IT Operations Excellence & Business Process Owner at Northvolt, a role she has held since 2022. In this position, she plays a key role in IT operational excellence, contributing to the company's strategic IT initiatives. She leads the Support & IT Core team, focusing on enhancing customer experience and strengthening Core IT infrastructure. Prior to her current role, she worked as an IT Service Manager at Northvolt from 2019 to 2022 and as an IT-support specialist from 2018 to 2019.
Education and Expertise
Olivia Ivkovic is pursuing a Bachelor's degree in Affärs och IT systems at the University of Novi Sad, Faculty of Economics in Subotica, a program she has been enrolled in since 2015. She also studied PHP development at ITacademy from 2017 to 2018, achieving the status of PHP developer. Additionally, she completed her high school education in Economics at Katedralskolan from 2009 to 2012 and studied English Language at dr Lazar Vrkatic for 11 months in 2012.
Background
Olivia Ivkovic has a diverse professional background, having worked in various roles prior to her current position at Northvolt. She served as an Assistant Manager at The Pub in Novi Sad from 2017 to 2018 and held multiple positions at Mrs. Fields Famous Brands in Atlantic City, USA, including Salesperson and Sales Manager in 2012. Additionally, she worked at GfK as a Telecommunications professional from 2009 to 2010 and was responsible for finances at Elevkåren Katedral in Lund from 2010 to 2012.
Achievements
In her roles at Northvolt, Olivia Ivkovic has been instrumental in building a strong IT infrastructure and enhancing operational excellence. Her leadership of the Support & IT Core team has focused on improving customer experience and strengthening IT capabilities. Olivia's contributions have been significant in aligning IT operations with the company's strategic goals.