Robert Kepa
About Robert Kepa
Robert Kepa is an IT Support Specialist at Northvolt in Gdańsk, Poland, where he has worked since 2022. He has over a decade of experience in IT support, with a background in project management, networking, and data analysis.
Work at Northvolt
Robert Kepa has been employed at Northvolt as an IT Support Specialist since 2022, contributing to the company's operations in Gdańsk, Pomorskie, Poland. In this role, he coordinates hardware orders, manages licenses, and oversees network lines and services. He also facilitates onboarding processes by collaborating with project managers and human resources, ensuring a smooth integration for new employees. His responsibilities align with Agile methodologies and ITIL practices, reflecting his commitment to efficient IT service management.
Previous Experience at Creganna Medical
Before joining Northvolt, Robert Kepa worked at Creganna Medical for six years as an Information Technology Operations Analyst from 2010 to 2016. His role involved overseeing IT operations and ensuring the effective functioning of technology systems. Prior to this position, he served as a Product Builder Technician at the same company from 2007 to 2010, where he contributed to the production process. This extensive experience in the medical technology sector provided him with a solid foundation in IT support and operations.
Education and Expertise
Robert Kepa has a diverse educational background in economics and information technology. He studied at the School of Economics, specializing in Banking, from 1996 to 2000. He furthered his education at the Centre of Continual Education, where he focused on the Creation and Management of Databases from 2000 to 2002. Additionally, he attended The State Higher School of Vocational Education, specializing in Networks and Systems Administration. His educational qualifications complement his over a decade of experience in IT support, project management, networking, and data analysis.
Technical Skills and Specializations
Robert Kepa possesses exceptional skills in managing and deploying solutions for Windows family systems. His technical expertise extends to project management, networking, and data analysis, making him a versatile IT professional. He actively participates in Agile processes and collaborates with ITIL-based teams, which enhances his ability to deliver effective IT support. His background in coordinating hardware orders and managing IT services further underscores his proficiency in the field.