Katty Byrd
About Katty Byrd
Katty Byrd serves as the Senior Vice President of Guest Services at Norwegian Cruise Line, a position she has held since 2022. She has extensive experience in the travel and hospitality industry, having previously worked in various roles at Carnival Cruise Lines and Norwegian Cruise Line, and she is also a board member at Kids In Distress.
Current Role at Norwegian Cruise Line
Katty Byrd serves as the Senior Vice President of Guest Services at Norwegian Cruise Line, a position she has held since 2022. In this role, she oversees the guest services department, ensuring a high standard of service for all guests. Her leadership contributes to the overall guest experience and operational efficiency within the company. She is based in Miami, Florida.
Previous Experience at Norwegian Cruise Line
Before her current role, Katty Byrd held the position of Vice President of Guest Services at Norwegian Cruise Line from 2019 to 2021. She also served as the Senior Director of Consumer Sales at the company from 2018 to 2019. Her tenure at Norwegian Cruise Line has spanned several years, contributing to various aspects of guest services and sales.
Experience at Carnival Cruise Lines
Katty Byrd worked at Carnival Cruise Lines in multiple capacities. She was a Personal Vacation Planner from 2004 to 2007, where she assisted clients in planning their vacations. She later served as a Sales Coach from 2007 to 2008, focusing on training and developing sales strategies. Her experience at Carnival Cruise Lines provided her with a strong foundation in the cruise industry.
Education and Expertise
Katty Byrd studied at Florida International University, where she earned a Bachelor of Arts in Organizational Communication. She also attended Miami Dade College, obtaining an Associate of Arts in Business Administration and Management. Her educational background supports her expertise in communication and management within the hospitality sector.
Involvement with Women Leading Travel & Hospitality
Since 2023, Katty Byrd has been a member of Women Leading Travel & Hospitality. This organization focuses on empowering women in the travel and hospitality industries, providing networking opportunities and resources for professional growth.
Board Membership at Kids In Distress
Katty Byrd has been a board member at Kids In Distress (KID) since 2023. In this role, she contributes to the organization's mission of supporting children and families in need, demonstrating her commitment to community service.