Rafael Hurst Garcia
About Rafael Hurst Garcia
Rafael Hurst Garcia serves as the Director of Remote Sales at Norwegian Cruise Line, where he has worked since 2022. He has a diverse professional background that includes roles in sales, marketing, and technology across various companies, including Pabst Brewing Company and Grupo Modelo S.A. de C.V.
Work at Norwegian Cruise Line
Rafael Hurst Garcia has been serving as the Director of Remote Sales at Norwegian Cruise Line since 2022. In this role, he has significantly contributed to the company's revenue growth by increasing travel insurance use by 50%, which led to a 5% increase in per booking revenue. Under his leadership, the remote sales team achieved three record-breaking months, generating a total revenue of 32.5 million. His team was also recognized as 'Team of the Month' on two occasions, highlighting the effectiveness of his management and sales strategies.
Previous Experience
Before joining Norwegian Cruise Line, Rafael held various positions in the beverage industry. He worked at Pabst Brewing Company in several roles, including Director of Sales Planning and Analysis, Director of Learning and Development, and Information Technology Training Manager. His tenure at Grupo Modelo S.A. de C.V. included roles as Licensing & Marketing Manager and Director of National Accounts On/Off premise. He also served as VP National Accounts at Silver Eagle Beverages and as a Business Development Manager at Constellation Brands.
Education and Expertise
Rafael Hurst Garcia holds a Bachelor of Applied Arts and Sciences (BAAS) in Computer and Information Sciences from Texas State University. He furthered his education by earning an MBA in Business Administration with a focus on Information Security from Keller Graduate School of Management of DeVry University. Additionally, he studied Computer Programming at San Antonio College, achieving an Associate's degree. Rafael also holds multiple certifications from leading technology companies, including Cisco, VMware, Rackspace, and Microsoft.
Language Proficiency
Rafael is fluent in Spanish, which enhances his ability to communicate effectively with a diverse client base and team members. This language proficiency is particularly beneficial in the hospitality and sales sectors, where understanding client needs and preferences is crucial for success.