Alexandra Bengtsson
About Alexandra Bengtsson
Alexandra Bengtsson is the Head of Client Relations in Malmö, currently working at Notified and West Corporation. She has a background in strategic communication and has held various roles in customer success and sales across the Nordic and UK regions since 2018.
Work at Notified
Alexandra Bengtsson has been with Notified since 2018, initially serving as a Client Relationship Manager for six years. In 2019, she transitioned to the role of Head of Client Relations in Malmö, where she has been responsible for overseeing new business development and customer success initiatives across the Nordic and UK regions. Her leadership has been instrumental in expanding Notified's client base in these markets. Additionally, she played a key role in integrating customer success strategies with sales operations, which has enhanced overall client satisfaction.
Experience at West Corporation
Alexandra Bengtsson has held multiple positions at West Corporation since 2019. She currently serves as the Head of Customer Success in Malmö, where she has focused on improving customer engagement and satisfaction. In 2021, she also took on the role of Head of Sales for Notified Nordic & UK, further expanding her responsibilities within the organization. Her experience at West Corporation has contributed to her expertise in customer success and sales strategies.
Education and Expertise
Alexandra Bengtsson studied at Lund University from 2009 to 2013, where she earned a Bachelor's degree in Strategic Communication. This educational background has provided her with a strong foundation in communication strategies, which she has applied throughout her career in client relations and customer success. Her academic experience complements her professional roles, enhancing her ability to manage client relationships effectively.
Previous Work Experience
Prior to her current roles, Alexandra Bengtsson worked at Polarpumpen as a Conversion Specialist for 11 months in 2017 in Gothenburg, Sweden. She also gained valuable experience as an intern at Minc in 2012 and at Kävlinge kommun, where she focused on communications. These positions contributed to her skill set in client relations and marketing, laying the groundwork for her subsequent career advancements.