Betcy Mathew
About Betcy Mathew
Betcy Mathew is a Sr. Client Service Delivery Analyst with extensive experience in client service and media analysis. She has worked for notable companies such as Nasdaq, West Corporation, and Thomson Reuters, and holds multiple degrees including a Master's in Human Resource Management and an MBA in Finance and Marketing.
Current Role at Notified
Betcy Mathew serves as a Senior Client Service Delivery Analyst at Notified, where she has been employed since 2021. In this role, she is responsible for proofreading and quality auditing of media analysis reports. Betcy also provides qualitative analytics, including sentiment analysis and consumer tonality, alongside quantitative metrics such as share of voice and reach. Her work involves generating concise written synopses for top Public Relations agencies and Forbes-listed global brands on a regular basis.
Previous Experience at West Corporation
Before joining Notified, Betcy Mathew worked at West Corporation as a Senior Client Service Delivery Analyst from 2018 to 2021. During her three years there, she contributed to client service delivery, focusing on maintaining high standards of quality and efficiency in service operations.
Experience at Nasdaq
Betcy Mathew worked at Nasdaq as a Senior Client Service Delivery Analyst from 2014 to 2018. Over her four-year tenure, she was involved in various client service initiatives, enhancing the delivery of services and support to clients in the Nagercoil area of India.
Educational Background
Betcy Mathew holds a Master's Degree in Post Graduate Diploma in Human Resource Management (PGDHRM) from Alagappa University, which she completed from 2008 to 2009. She also earned a Bachelor's Degree in Commerce from St. Gregorious College between 2003 and 2006. Additionally, she obtained an MBA in Finance and Marketing from ICFAI National College from 2006 to 2008.
Early Career at Thomson Reuters and RedEgg InfoExpert Technologies
Betcy Mathew began her career as a Research Analyst at Thomson Reuters, where she worked for one year from 2012 to 2013. Prior to that, she served as an Associate Research Analyst at RedEgg InfoExpert Technologies Pvt. Ltd. from 2010 to 2012. In these roles, she developed foundational skills in research and analysis that contributed to her subsequent positions in client service delivery.