Courtney Alana Sims
About Courtney Alana Sims
Courtney Alana Sims is a Client Success Manager with a background in project management and public relations. She has held various roles in notable organizations and has a strong educational foundation in political science and project management.
Current Role at Notified
Courtney Alana Sims currently holds the position of Client Success Manager at Notified. She has been in this role since 2022, contributing to the company's efforts in ensuring client satisfaction and success. Her responsibilities include managing client relationships and overseeing projects to meet client needs effectively.
Previous Experience at Notified
Before her current role, Courtney worked at Notified as a Project Manager in Client Success from 2020 to 2022. In this position, she was responsible for coordinating projects and ensuring that client expectations were met. Her experience in this role laid the groundwork for her advancement to Client Success Manager.
Professional Background in Public Relations
Courtney has experience in public relations, having worked as a Public Relations and Promotions Coordinator at Strut Entertainment from 2017 to 2018. This role involved managing promotional activities and public relations strategies to enhance the visibility of the organization.
Educational Background
Courtney studied Political Science and Government at Queen's University, where she earned a Bachelor of Arts (B.A.) from 2012 to 2016. She also pursued further education in Project Management at the University of Toronto, obtaining a Graduate Certificate from 2019 to 2020. Additionally, she is currently studying Public Relations/Image Management at Humber College, working towards another Graduate Certificate.
Work Experience at SEPHORA
Courtney worked at SEPHORA as a Facilitator from 2015 to 2017 in the Toronto, Canada Area. In this role, she was involved in training and supporting staff, contributing to the overall customer experience and operational efficiency of the store.