Jana Petrarca
About Jana Petrarca
Jana Petrarca serves as the Senior Director of Editorial & Operations at Notified, where she oversees a global team of 100 individuals. With a background in operations and editorial roles at various organizations, she has developed expertise in client retention strategies and operational efficiencies.
Current Role at Notified
Jana Petrarca serves as the Senior Director of Editorial & Operations at Notified, a position she has held since 2021. In this role, she oversees a global team of 100 professionals, focusing on enhancing operational efficiencies and implementing client retention strategies. Her responsibilities include collaborating with Profit & Loss owners to address business needs and engaging in Business Continuity Planning (BCP).
Previous Experience at West Corporation
Prior to her current position, Jana worked at West Corporation as the Senior Director of Operations, Editorial from 2018 to 2021. During her three years in this role, based in Chicago, IL, she was responsible for overseeing editorial operations and ensuring the delivery of high-quality content.
Career Background at Associated Press and Other Organizations
Jana began her career at the Associated Press as a Member Services Administrator from 2003 to 2004 in the Washington D.C. Metro Area. She also held various positions in other organizations, including Regional Producer at CONUS Communications and Senior Editorial Supervisor at Marketwire. Her role as Editorial Director at Nasdaq from 2012 to 2018 further solidified her expertise in editorial operations.
Educational Background
Jana Petrarca earned her Bachelor of Arts degree in Communication Studies from Gustavus Adolphus College, where she studied from 1997 to 2001. This educational foundation has contributed to her extensive career in editorial and operational roles across various industries.
Expertise in Operations and Budgeting
Throughout her career, Jana has gained significant expertise in budgeting headcount and increasing operational efficiencies. Her strategic approach to managing teams and resources has been instrumental in her roles, particularly in enhancing client retention and addressing business needs.