Jared B.
About Jared B.
Jared B. is a Client Services Specialist with extensive experience in customer support and team leadership. He has worked for notable companies such as Mad Mobile, AT&T, and AMC Theatres, earning a reputation for enhancing customer satisfaction through effective problem-solving.
Work at Notified
Jared B. has been employed at Notified as a Client Services Specialist since 2022. In this role, he focuses on enhancing customer experiences and ensuring client satisfaction. His responsibilities include collaborating with various teams to address client needs and providing solutions that align with business objectives.
Previous Experience at Mad Mobile
Before joining Notified, Jared B. worked at Mad Mobile as a Customer Support Team Lead from 2016 to 2022. He was based in Houston, Texas, and earned a reputation for quickly identifying and resolving customer issues. His leadership contributed to significant improvements in customer satisfaction and loyalty.
Career at AT&T
Jared B. held multiple roles at AT&T, including Revenue Management Specialist from 2014 to 2015 and Customer Service Representative Team Lead from 2012 to 2014. In these positions, he balanced multiple tasks in fast-paced environments and played a key role in ensuring high-quality customer service.
Education and Expertise
Jared B. studied at Wharton County Junior College, where he achieved a degree in Network and System Administration/Administrator from 2008 to 2010. This educational background has equipped him with the technical skills necessary for diagnosing hardware and software problems in his professional roles.
Background in Customer Service
Jared B. has extensive experience in customer service, having worked in various roles across different companies. His early career included positions at AMC Theatres as Staff Lead and Toys