Kelley Friend
About Kelley Friend
Kelley Friend is a Sales Support Analyst currently working at Notified in Vancouver, Washington. With a diverse background in sales, customer service, and technical support, Kelley has held various roles in multiple organizations over the years.
Current Role at Notified
Kelley Friend currently serves as a Sales Support Analyst at Notified, a position she has held since 2022 in Vancouver, Washington. In this role, she utilizes her extensive background in sales and customer service to support the sales team and enhance customer experiences. Her responsibilities include managing sales data and providing analytical support to drive sales performance.
Previous Experience at Hubb
Kelley Friend has a notable history with Hubb, part of Notified, where she worked in various capacities. She served as a Customer Success Account Manager from 2018 to 2019 and later as a Sales Administrative Assistant from 2020 to 2021. Additionally, she briefly worked as a Sales Support Analyst in 2021. Her roles at Hubb involved interfacing with customers and managing sales processes, contributing to her expertise in customer success.
Education and Expertise
Kelley Friend holds a Bachelor of Arts degree in Business Communication from California State University, Fresno, where she studied from 2001 to 2003. She also earned an Associate’s Degree in Communication and Media Studies from West Valley College, completing her studies there from 1999 to 2001. Her educational background supports her professional skills in sales, customer service, and communication.
Career Background
Kelley Friend has accumulated diverse experience across various industries. She worked as a Sales Coordinator at Annual Reviews for six years and held roles at VeriSign, Inc. as an Authentication Specialist and at IKON Office Solutions as a Special Projects Manager. Her career spans over a decade, showcasing her adaptability and proficiency in sales support and customer relations.
Technical Skills and Competencies
Kelley Friend possesses a working knowledge of several databases, including Sales Force, ACT!, Atypon, and Great Plains. Her technical skills are complemented by her experience in technical support and event planning. She demonstrates keen attention to detail and the ability to manage multiple projects simultaneously, which enhances her effectiveness in sales support roles.