Sushma Franklin
About Sushma Franklin
Sushma Franklin is a Senior Client Service Delivery Analyst at Notified, where she has worked since 2021 after five years as a Client Service Delivery Analyst. She holds a Bachelor of Engineering from PSG College of Technology and an MBA from Anna University Chennai, and she specializes in media monitoring and analysis for high-profile clients.
Current Role at Notified
Sushma Franklin currently serves as a Senior Client Service Delivery Analyst at Notified, a position she has held since 2021. In this role, she is responsible for quality control, ensuring that error-free reports are delivered to clients. Her work involves managing high-profile clients in the U.S. and Canada, providing them with daily and monthly media analysis reports. Sushma's expertise in media monitoring and industries enhances her ability to meet client needs effectively.
Previous Experience at Notified
Before her current role, Sushma Franklin worked at Notified as a Client Service Delivery Analyst from 2016 to 2021. During her five years in this position, she developed skills in media analysis and client service. Her experience included handling media monitoring tasks and preparing reports for clients, which laid the foundation for her advancement to a senior role.
Education and Expertise
Sushma Franklin holds a Bachelor of Engineering (BE) degree from PSG College of Technology, which she completed from 2012 to 2016. She furthered her education by obtaining a Master of Business Administration (MBA) from Anna University Chennai, graduating in 2022. Her academic background, combined with specialized training in proofreading GlobeNewswire press releases, contributes to her strong expertise in media monitoring and analysis.
Skills in Media Analysis
Sushma Franklin possesses strong skills in conducting secondary research using search engines and media intelligence tools. Her ability to analyze media data and generate insightful reports is a key aspect of her role. She is adept at providing comprehensive media analysis, which supports her clients in understanding their media presence and impact.