Tara Richardson
About Tara Richardson
Tara Richardson is a Customer Success Manager at Notified, where she has worked since 2022. She holds a Bachelor of Business Administration from Ashford University and has extensive experience in customer success and implementation roles across various companies.
Work at Notified
Tara Richardson has been serving as a Customer Success Manager at Notified since 2022. In this role, she operates remotely and focuses on enhancing customer satisfaction and retention. Her responsibilities include overseeing customer journey mapping and implementing key account strategies. Tara's expertise in customer success contributes to the overall effectiveness of the organization.
Education and Expertise
Tara Richardson earned a Bachelor of Business Administration (BBA) degree from Ashford University, where she studied Communication, General from 2003 to 2005. Her educational background supports her professional skills in customer success management and communication. Tara is adept at developing innovative solutions to improve customer service strategies and has a strong foundation in business principles.
Background
Before joining Notified, Tara Richardson held several significant positions in customer success management. She worked at Humanity as an Enterprise, Senior Customer Success Manager from 2013 to 2017. Prior to that, she was a Customer Success Manager for Enterprise & Strategic accounts at ON24 from 2017 to 2020. Her earlier experience includes serving as Director of Implementation at Orbund LLC from 2009 to 2013.
Achievements
Tara Richardson has a proven track record of exceeding quotas and performance goals across various industries. She has demonstrated excellence in revenue growth and team effectiveness throughout her career. Tara is recognized for her ability to innovate processes that enhance customer service strategies and for her commitment to coaching and leading high-performance teams.
Skills and Competencies
Tara Richardson possesses excellent interpersonal and organizational skills, which are essential for fast-paced environments. She is experienced in managing high-pressure situations and has strong verbal and written communication skills. Tara is also skilled in leveraging tools for in-depth forecasting and success strategy planning, further enhancing her effectiveness in customer success management.