Tiffany Claiborne
About Tiffany Claiborne
Tiffany Claiborne is a Client Experience Manager at Notified, where she has worked since 2023. With a background in psychology and counseling, she focuses on improving client experiences and has held various roles in client service and community management.
Current Role at Notified
Tiffany Claiborne currently serves as a Client Experience Manager at Notified, a position she has held since 2023. She works in Sacramento, California, where she focuses on enhancing client interactions and overall satisfaction. Her role involves identifying inefficiencies in processes to innovate and improve client experiences.
Previous Experience at Notified
Tiffany Claiborne has a history of working at Notified, where she held two previous positions. From 2021 to 2023, she worked as a Sales Engineer in San Francisco, California, and prior to that, she served as a Client Service Delivery Specialist from 2020 to 2021. Her experiences in these roles contributed to her understanding of client needs and service delivery.
Educational Background
Tiffany Claiborne earned a Bachelor of Arts degree in Psychology from Agnes Scott College, where she studied from 2005 to 2008. She furthered her education by obtaining a Master of Arts in Counselor Education from the University of Alabama at Birmingham, completing her studies from 2010 to 2012. Her educational background supports her expertise in client engagement and mental health.
Professional Experience in Customer Success
Before her tenure at Notified, Tiffany Claiborne worked at Odin, Inc. as a Customer Success and Onboarding Specialist from 2015 to 2020. This five-year role in Somerville, Massachusetts, allowed her to develop skills in client support and onboarding processes. Additionally, she has held various roles in other organizations, including a Research Assistant at Harvard Business School and a News Editor at GamingAngels.
Creative Interests and Skills
Tiffany Claiborne has a creative side that encompasses various forms of art, including food, clothing, music, and visual arts. She is known for making hats and enjoys improvisation, reflecting her long-standing interest in performing arts. Additionally, she has been writing since childhood and received a writing award in seventh grade.