Victor Saldana
About Victor Saldana
Victor Saldana is a Sr. Solutions Support Specialist with extensive experience in technical support and team leadership, having worked at various companies including Notified, PGi, and T-Mobile. He holds a Bachelor of Science in Business Administration and has developed strong decision-making and leadership skills through his military service and professional roles.
Work at Notified
Victor Saldana has been employed at Notified as a Sr. Solutions Support Specialist since 2020. In this role, he is responsible for providing advanced support solutions, leveraging his extensive experience in technical support and customer service. His position at Notified reflects his commitment to enhancing client experiences and ensuring effective solutions are delivered.
Previous Employment Experience
Prior to his current role, Victor Saldana worked at Intrado as a Solutions Specialist Tier 2 from 2020 to 2021. He has a diverse background in technical support, having held positions at T-Mobile as a Tier 1 PDA Support from 2006 to 2011, and at PGi in various roles including Tier 2 Team Lead and Tech Support from 2012 to 2020. His experience spans over a decade in customer support and technical roles.
Military Background
Victor Saldana served in the Colorado National Guard as an NBC NCO from 2008 to 2011. His military service contributed to the development of strong decision-making and leadership skills. He also gained experience managing diverse teams during his 10 years in the United States Army, which enhanced his ability to adapt to various cultural environments.
Education and Training
Victor Saldana holds a Bachelor of Science degree in Business Administration and Management from Colorado Technical University, which he completed from 2013 to 2017. He also studied at ACI Learning, where he completed a Computer User Support Specialist Program in 2024. His educational background supports his technical and managerial capabilities in his professional roles.
Skills and Certifications
Victor possesses a range of skills including time management, project handling, and the ability to work under stress. He holds an inactive Secret Clearance, indicating a level of trust and responsibility in his previous roles. His commitment to continuous learning is evident from his recent transition to Intrado to enhance his web skills.