Caitlin M.
About Caitlin M.
Caitlin M. is a Customer Success Manager currently working at Notion in the San Francisco Bay Area. She has a diverse professional background, including roles at Twitter, Snap Inc., and GoldieBlox, and holds a Bachelor's Degree from the University of California, Berkeley.
Current Role at Notion
Caitlin M. serves as a Customer Success Manager at Notion, a position she has held since 2023. She operates in a hybrid work environment based in the San Francisco Bay Area. In this role, she focuses on ensuring customer satisfaction and facilitating the effective use of Notion's products and services.
Previous Experience at Twitter
Caitlin M. has extensive experience at Twitter, where she worked in various roles from 2015 to 2020. Initially, she served as a Client Account Coordinator for two years, followed by a year as a Client Account Manager. She then transitioned to the role of Associate Client Account Manager, where she worked for two years in the Greater Boston Area. Her time at Twitter provided her with a solid foundation in client management and account services.
Experience at Snap Inc.
From 2020 to 2022, Caitlin M. worked as a Senior Account Manager at Snap Inc. in the San Francisco Bay Area. In this role, she managed key client accounts and contributed to the company's customer engagement strategies.
Educational Background
Caitlin M. earned her Bachelor’s Degree from the University of California, Berkeley, where she studied Sociology and Media Studies. This educational background has equipped her with a strong understanding of social dynamics and media influence, which she applies in her professional roles.
Early Career and Internships
Caitlin M. began her career with various internships and roles that provided her with diverse experiences. She interned at GoldieBlox, Inc. as a Community and Social Media Intern in 2014, and also worked as a Market Intelligence Intern at Southern California Edison (SCE) the same year. Additionally, she held a position as a Communications Planning Coordinator at Duncan/Channon in 2015. These early experiences contributed to her skill development in communication and social media management.