Felix Jensen
About Felix Jensen
Felix Jensen is a Customer Success professional currently employed at Notion in Dublin, Ireland, where he has worked since 2022. He has extensive experience in customer support and success roles, having previously worked at Slack and Softonic across various positions over several years.
Work at Notion
Felix Jensen has been working at Notion since 2022 in the role of Customer Success. He is based in Dublin, County Dublin, Ireland. In this position, he focuses on enhancing customer satisfaction and ensuring that users derive maximum value from Notion's products.
Previous Experience at Slack
Prior to joining Notion, Felix Jensen held multiple roles at Slack. He served as an Enterprise Customer Success Manager from 2018 to 2022, where he managed relationships with key clients. He also worked as a Senior Customer Success Manager for four months in 2022 and as an Enterprise Support Lead from 2017 to 2018, contributing to customer experience and support initiatives.
Career at Softonic
Felix Jensen's career includes significant experience at Softonic, where he worked from 2008 to 2015. He started as a Customer Support Specialist and progressed to Manager of Customer Support, followed by a role as Director of B2B Support. His tenure at Softonic provided him with a strong foundation in customer service and support management.
Education and Expertise
While specific educational details are not provided, Felix Jensen's extensive experience in customer success and support roles across various companies indicates a strong expertise in customer relationship management, support strategies, and enterprise solutions.