Jonathan Lefèvre
About Jonathan Lefèvre
Jonathan Lefèvre is a UX Writer and Language Lead (French) at Notion, with a background in customer experience and community management. He has held various roles in the tech industry, including co-founder of Clearwage and customer support manager at Memo Bank.
Current Role at Notion
Jonathan Lefèvre serves as a UX Writer — Language Lead (French) at Notion since 2020. In this role, he contributes to the localization efforts of the product, focusing on enhancing the experience for French-speaking users. His responsibilities include crafting microcopy and interface writing, which aim to improve user interaction with digital products. Jonathan's work emphasizes user-centric design principles, ensuring that the product meets the needs of its diverse user base.
Previous Experience at Clearwage and Captain Train
Prior to his current position, Jonathan co-founded Clearwage, where he worked for one year from 2017 to 2018 in Région de Lyon, France. Before that, he held the position of Head of Customer Experience at Captain Train from 2012 to 2017, also in Lyon. In these roles, he focused on enhancing customer satisfaction and experience, contributing to the overall success of the organizations.
Educational Background
Jonathan Lefèvre has a diverse educational background. He studied at Université de Rennes I, where he earned a Licence in Economie/Gestion from 2006 to 2008. He also attended Toulouse School of Management, achieving a Licence in Gestion from 2008 to 2009 and a Master in Webmarketing from 2009 to 2011. Additionally, he completed his Baccalauréat Scientifique at Lycée Réaumur from 2004 to 2006.
Community Management and Customer Support Roles
In addition to his UX writing role, Jonathan has engaged in various community management and customer support positions. He worked as a Community Manager intern at PowerOn in 2010 and as a Customer Support Manager at Memo Bank since 2020. His experience emphasizes user engagement and customer success initiatives, highlighting his commitment to user-centric design.
Interests and Methodologies
Jonathan Lefèvre has a strong interest in new management paradigms, particularly those inspired by Laloux’s 'Reinventing Organizations.' He actively utilizes productivity tools and methodologies such as Getting Things Done (GTD) and essentialism to optimize his personal workflows and enhance remote work efficiency. These interests reflect his focus on improving organizational practices and personal productivity.