Kate Sommer
About Kate Sommer
Kate Sommer is a professional specializing in CX Strategy and Operations, currently employed at Notion since 2022. She has a diverse background in customer success and strategy roles at companies like Slack and Accenture, and she holds degrees from the University of Michigan and The London School of Economics.
Current Role at Notion
Kate Sommer currently holds the position of CX Strategy & Operations at Notion, a role she has been in since 2022. Based in San Francisco, California, she focuses on enhancing customer experience strategies and operational efficiencies within the organization. Her work involves analyzing customer feedback and implementing strategies that align with Notion's mission to improve user engagement and satisfaction.
Previous Experience at Slack
Kate Sommer has extensive experience at Slack, where she worked in various roles from 2021 to 2022. Initially, she served as an Experience Architect in Customer Success for nine months. Following this, she transitioned to the role of Senior Experience Architect, where she continued to focus on customer success for an additional six months. Her time at Slack was characterized by her commitment to improving customer interactions and experiences.
Background in Strategy at Accenture
Kate Sommer worked at Accenture Strategy from 2014 to 2020, where she held multiple positions. She began as a Strategy Analyst and progressed to Strategy Consultant and later to Talent & Organisation Manager. Her roles involved strategic planning and organizational development, contributing to various projects aimed at enhancing client operations. Her experience at Accenture provided her with a strong foundation in strategic analysis and consulting.
Educational Background
Kate Sommer has a robust educational background, having studied at several prestigious institutions. She earned her Bachelor's degree in Political Science and History from the University of Michigan. She also attended The London School of Economics and Political Science, where she completed a General Course in the Department of Government. Additionally, she holds certificates in Strategy from INSEAD and Analytics-Powered Strategy from Northwestern University's Kellogg School of Management.
Early Career and Artistic Involvement
Before her career in strategy and operations, Kate Sommer was involved in the arts. She was a Performing and Recording Artist with the San Francisco Girls Chorus from 1999 to 2010, where she developed her artistic skills over an eleven-year period. Additionally, she worked as a Summer Associate at the Royal College of Music in 2013, further showcasing her diverse background prior to her focus on strategy and operations.