Katharine M.
About Katharine M.
Katharine M. is a Commercial Account Manager currently working at Notion in Dublin, Ireland. She has a background in customer success and data management, with previous roles at Udemy, EverCommerce, and Liquid Advertising.
Current Role at Notion
Katharine M. serves as a Commercial Account Manager at Notion, a position she has held since 2023. Based in Dublin, County Dublin, Ireland, she is responsible for managing commercial accounts and ensuring client satisfaction. Her role involves leveraging her previous experience in customer success to enhance client relationships and drive business growth.
Previous Experience at Udemy
Katharine M. worked at Udemy in various customer success roles from 2019 to 2022. She served as a Scaled Customer Success Manager for the North America region from 2019 to 2020, and later for the EMEA region from 2020 to 2022, both based in Dublin, Ireland, and the San Francisco Bay Area. Her tenure at Udemy focused on enhancing customer engagement and success across different markets.
Career Background in Customer Success
Before her time at Udemy, Katharine M. held the position of Scaled Customer Success Manager at EverCommerce from 2018 to 2019 in Oakland, California. She also worked as an Account Manager at Productboard from 2022 to 2023. Her career began at Liquid Advertising, Inc., where she served as a Data Manager and later as an Associate Data Strategist from 2014 to 2016 in Ann Arbor, Michigan.
Educational Background
Katharine M. studied at the University of Michigan College of Literature, Science, and the Arts, where she earned a Bachelor of Arts (B.A.) degree in Biopsychology, Cognition, and Neuroscience (BCN) and Linguistics. She furthered her education at Hack Reactor, completing a Software Engineering Immersive program in 2018, which lasted for 11 months.
Involvement with Sales Women in Tech
Katharine M. was a Committee Member at Sales Women in Tech (SWIT) from 2022 to 2023 in Dublin, Ireland. In this role, she contributed to initiatives aimed at supporting and promoting women in the tech industry, reflecting her commitment to diversity and inclusion within the field.