Kevin Hillier
About Kevin Hillier
Kevin Hillier is an Enterprise Customer Success Manager currently working at Notion in Dublin. He has extensive experience in customer success and account management, having held various roles at companies such as DocuSign, IKEA Group, and Hilti Australia.
Current Role at Notion
Kevin Hillier serves as the Enterprise Customer Success Manager at Notion, a position he has held since 2022. In this role, he focuses on ensuring customer satisfaction and success for enterprise clients. His responsibilities include managing customer relationships and driving product adoption to meet client needs. Hillier's experience in customer success positions him to effectively support clients in leveraging Notion's capabilities.
Previous Experience in Customer Success
Before joining Notion, Kevin Hillier accumulated extensive experience in customer success roles. He worked at DocuSign in various capacities, including Senior Account Manager for the Majors Benelux market and Commercial Customer Success Manager for the Benelux and Nordics regions. His tenure at Easynote as Customer Success Manager further solidified his expertise in client engagement and support, contributing to his comprehensive understanding of customer needs.
Entrepreneurial Background
Kevin Hillier founded Give2Go, where he worked for one year in Dublin from 2010 to 2011. This entrepreneurial experience provided him with insights into business operations and customer engagement. His background in founding a company reflects his ability to innovate and develop solutions that address market demands.
Educational Qualifications
Kevin Hillier studied at Trinity College, Dublin, where he earned a Bachelor of Business Studies (BBS) from 2003 to 2007. Prior to that, he attended Wesley College Dublin, achieving his Leaving Certificate from 1999 to 2003. His educational background in business and economics has equipped him with the foundational knowledge necessary for his career in customer success and management.
Experience in Retail and Project Management
Kevin Hillier has a background in retail and project management, having worked at IKEA Group as Store Project Build up / Customer Experience Manager in Brisbane from 2013 to 2016. Additionally, he served as Queensland State Hilti Centre Manager at Hilti Australia from 2011 to 2013. These roles involved overseeing operations and enhancing customer experiences, contributing to his skill set in managing large-scale projects.