Laura Gregg
About Laura Gregg
Laura Gregg serves as the Head of Customer Success EMEA at Notion, where she has worked since 2022. She has extensive experience in customer success and account management, having held positions at notable companies such as LinkedIn and McCannBlue.
Current Role at Notion
Laura Gregg serves as the Head of Customer Success EMEA at Notion, a position she has held since 2022. In this role, she focuses on enhancing customer experiences and ensuring satisfaction across the EMEA region. Her leadership emphasizes customer-centric strategies, aiming to foster strong relationships and drive successful outcomes for clients.
Previous Experience at Notion
Before her current role, Laura worked at Notion as a Customer Success professional for 10 months in Dublin from 2021 to 2022. During this time, she contributed to the development of customer engagement strategies and supported clients in maximizing the use of Notion's products.
Professional Background
Laura has a diverse professional background, having worked at LinkedIn in various roles, including Team Lead & Senior Solutions Consultant and Account Manager, from 2015 to 2020. She also held positions at McCannBlue as an Account Manager and Senior Account Manager, and at Bord Bia as a Marketing Assistant. Her experience spans multiple sectors, including technology and marketing.
Educational Qualifications
Laura holds a Master of Business Studies in Marketing from the National University of Ireland, Galway, which she completed from 2006 to 2007. She also earned a Bachelor of Commerce (B.Com.) in Marketing and Economics from the same institution between 2003 and 2006. Additionally, she achieved diplomas in Coaching for Performance and in Creativity, Innovation and Leadership from Dublin Business School and University College Dublin, respectively, both in 2021.
Focus and Expertise
Laura has a strong focus on customer-centric approaches in advertising and branding. She possesses expertise in go-to-market strategy for tech sales, particularly within the SaaS and media sales sectors. Her leadership style emphasizes team success while maintaining a positive work environment.