Mizuki Hamaoka
About Mizuki Hamaoka
Mizuki Hamaoka is a Customer Success Manager at Notion, where she has worked since 2021. She has a background in advertising and marketing, with previous roles at HubSpot and Marin Software, and has contributed to various community engagement initiatives.
Current Role at Notion
Mizuki Hamaoka serves as a Customer Success Manager at Notion, a position she has held since 2021. In this role, she manages the Champions Community, focusing on content creation and community engagement. As the first Customer Success employee at Notion in Japan, she played a key role in establishing customer success processes and the organizational structure from the ground up.
Previous Experience at HubSpot
Hamaoka worked at HubSpot as a Customer Success Manager from 2019 to 2021 in Tokyo, Japan. She briefly held the position of Senior Customer Success Manager for two months in 2021. Her experience at HubSpot contributed to her expertise in customer success strategies and client relationship management.
Educational Background
Mizuki Hamaoka studied at Baruch College, where she earned a Bachelor of Business Administration (B.B.A.) with a focus on Advertising and Marketing. Her studies spanned from 2012 to 2014. During her time at Baruch College, she also interned at a local television station and the Japanese Consulate in New York, gaining valuable experience in media and public relations.
Early Career at Y's Publishing Co., Inc.
In 2013, Hamaoka interned at Y's Publishing Co., Inc. (Bi-Daily Sun New York) as a Sales and Editing Intern for three months. This role provided her with foundational experience in sales and editorial processes within the publishing industry, contributing to her overall career development.
Achievements in Customer Success
Hamaoka has received recognition for her work in customer success, including the President's Award in the first half of 2017 while working as a media planner at Uruuru Net Advertising. She led a new project as an executive committee leader at a New York-based NPO, creating a platform for interaction between local executives and young professionals, showcasing her leadership and community engagement skills.